Case studies

Block management case study – Castlegate, Manchester

Castlegate, Manchester is a development of 84 luxury apartments, which occupies one of the best locations in Manchester, with superb views over the water to the
Castlefield basin yet minutes away from the city centre.

In April 2009 Braemar Estates took over the management
of the development, inheriting a situation of service charge deficits, a high level of debt and a considerable number of unhappy residents. Our strategy was to engage with the residents and work with them to focus on top quality service delivery and effective cost management.

To date there has been a significant turnaround. The
equipment within the block is fully maintained and compliant, and the communal areas benefit from an annual redecoration programme which keeps Castlegate pristine.

There is a notable surplus of income over expenditure, the service charge remains static, the reserve funds continue to accumulate and there are no service charge arrears.

Owner occupiers are proud to live there, landlords are able
to let the apartments readily and values are maintained and protected.