Testimonials

Testimonial 1

"I recently switched letting and management agents and appointed Braemar Estates as my new agents. I selected Braemar Estates for a couple of reasons; the enthusiasm and very knowledgeable representative who had a sound understanding of the development and area.

I also saw a distinct advantage in that Braemar Estates manage the development and would be much better placed as a result to manage any apartment maintenance issues that I might have. I am very happy with the Letting and maintenance services to date and would be happy to recommend Braemar Estates based on this experience."
 
Alan Ryan
Skellig Solutions Limited

 

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Testimonial 2

"Dear Ian

I wanted to thank you and your staff for the great job you all did in helping my wife and I lease our apartment in Liverpool over the last year or so. You made the job so easy for us. Your staff were professional, friendly and helpful when evaluating the apartment and were able to find us a great tenant within a very short time. At the end of the lease you again found us another great tenant in even less time. Because we live abroad it would have been almost impossible for us to try to find good tenants, get the rent paid in advance for the whole lease term and coordinate contractors to make minor repairs to the premises as needed. You were able to do it all for us.  
 
I also wanted to thank you personally for helping us sell our apartment when the time came for us to sell and move on to something else. From valuation, listing and finding a motivated buyer you were able to do it all and we didn’t even need to visit the UK once. You personal input at the very end to help complete the sale in a timely manner was appreciated.
 
I would be happy to recommend your company to anyone thinking of leasing their property, or of selling their property. Thanks for a great job!
"
 
Harry Jones
 

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Testimonial 3

"I have rented a property through Braemar Estates for almost four years now and have been very happy with the professionalism of all staff I have dealt with.

Unfortunately I am being relocated with work and the time has come to leave which does sadden me as I have loved living here.

Danny Cheshire is the Property Manager who looks after my apartment and I have always found him extremely polite and helpful. I only hope I have another Property Manager as good as him when I move to my new home.

Thank you for everything."

Emma

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Testimonial 4

“I just wanted to say a huge thank you for sorting the refund for me so quickly and again my apologies for the inconvenience. 

I am extremely impressed with all staff at Braemar as any query has always been dealt with efficiently. 

This has not been the case with other agents I have previously dealt with!

Many thanks to all the team!”


Jane Copeland

 

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Testimonial 5

"It comes as no surprise to me to learn that Braemar Estates has reached the milestone achievement of having £1bn assets under  administration, and it has been a pleasure to have been involved with the business as it has grown consistently over the past few years. Beetham's involvement with James and his team on large scale residential towers, which we have developed, has been extremely positive and their lettings department has consistently delivered excellent levels of occupancy, achieving rental growth ahead of RPI across our portfolio.

I'm sure the business will continue to be successful and develop over the coming years and I wish them every success."

Hugh Frost
Chairman
Beetham Organization Ltd

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Testimonial 6

“I contacted Braemar Estates with regards to a disturbance issue in my flat in Beetham Tower that had escalated over a few months. Unfortunately one resident was continually hosting noisy parties, which was disturbing not only me but other residents in the building.

After raising the issue it was efficiently dealt with by Tom Dugdale and the team at Braemar, who had in fact already started to formally log complaints about the tenant. Tom informed me that he had been in contact with the landlord of the tenant in question through Braemar’s lettings business, and that they would be moving out in a few weeks.

I was thoroughly impressed by Braemar’s speed in responding to this issue and the way in which their block management and lettings teams worked together to get the outcome we all wanted. They provided an excellent service to ensure the prompt removal of this tenant. Well done!”

Nick Payne
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Testimonial 7

"I have used Braemar Estates for over two years and would highly recommend them. Any vacancy is filled promptly and I have no worries regarding the calibre of clients as they are vetted thoroughly.  Robert Parsons in particular is very meticulous and a pleasure to deal with. I hope to continue to use them for years to come.”

Dr. Girgis
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Testimonial 8

"My experience of Braemar Estates is that they always take care of my interests as a landlord, affording me complete peace of mind in the knowledge that everything possible is being done to maximise revenue and create extra value. Any issues with tenants are dealt with at the earliest opportunity and in the most professional way. Full marks!"

Mr. Grodner
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Testimonial 9

“I would happily recommend Braemar Estates to anybody considering letting their apartment. The service I have received has been second to none, and I have found such high standards to be imperative in such a competitive market. Their in depth knowledge and understanding of the requirements of both landlord and tenant has proved invaluable and facilitated ease of lets which would lead me to use them every time.”

Mr. Daly
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Testimonial 10

"This building is a wonderful place to live due to the exceptional staff who work for Braemar Estates. I've lived in many cities around the world and I can recognise exceptional service when I see it - most notably, the front desk staff who often go beyond the call of duty to assist in any way they can. Rob, I truly appreciate your support and kindness, and look forward to remaining a tenant."
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Testimonial 11

"I would just like to thank both Ian and Robert for the help you have given us over the past eight months and how patient you have been with us. Any problems we experienced were rectified promptly and even when I was struggling for an apartment you offered me somewhere else in the building. I have now found another apartment in the building with "Company Y" and I just hope they are as professional and helpful as Braemar have been. I wish you both best wishes in the future and if I know of anyone looking to live at Beetham I won't hesitate to forward your details to them."

Mr. Franks
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Testimonial 12

"Thanks for being such a fantastic property manager. It was a real pleasure to live at that property and I will miss my little pad. If you ever need any references moving forwards, I would be only too happy to provide, as there are so many letting agents that could do with taking a leaf out of your book."
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Testimonial 13

"Thanks for all your help in this; I'm very impressed at the level of customer service you and your organisation demonstrate. I know of many estate agents who could learn a thing or two from you..."

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Testimonial 14

"I just wanted to say I have rented properties from other letting agents in the past and have put up with the same frustrations most tenants do...constantly having to chase the landlord/ letting agents to rectify problems and fix reported faults. I have to say, I was pleasantly surprised when I started renting from Braemar Estates, where efficiency, professionalism and helpful attitude comes as standard. Faults are reported and they get fixed in a timely manor, no matter how small or large. When you lead a busy lifestyle as I do, this is the kind of service you need, but unfortunately rarely get. Keep up the good work guys, you really are a cut above the rest!"

Ms. Broomhead
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Testimonial 15

"I would like to take this opportunity to thank both you and your team for the helpful and professional assistance along the way, both the flat and your team made it an easy decision to live here, thank you."